If you are not satisfied, we will take your string art picture back free of charge within one month and refund the purchase price – even for pictures custom-made from your photo.

How to claim the guarantee

1. Contact us within the guarantee period by email at support@wirestyle.de or via our contact form.
2. You will receive a return label from us.
3. Once the picture has arrived, we will refund the amount to your original payment method.

Your statutory rights

In the event of defects, you have the statutory rights. Exercising them is free of charge, and they are not restricted by this guarantee.

• Guarantor: WireStyle GmbH, Daimlerstr. 32, 76344 Eggenstein-Leopoldshafen, Germany, email: support@wirestyle.de.
• Who: Customers who ordered from us as consumers.
• What: All string art pictures purchased from us. No reason is required.
• Duration: One month from the day you received the picture.
• Territorial scope: All countries we deliver to.
• Benefit: Refund of the purchase price including the cost of standard delivery; the return is free of charge for you. We do not refund import charges (e.g. customs duties, import VAT) that you paid to authorities for deliveries outside the EU.
• Requirement: The picture is returned to us complete and without damage beyond what results from normal inspection.