Delivery time and shipping
All string art pictures are produced in 🇩🇪Germany and shipped from 🇩🇪Germany.
Production time
Standard production: approx. 8 working days
Express production: approx. 3 working days
The binding shipping date is calculated by the configurator and displayed on the order button: Open the configurator
This date changes when you activate express production!
Shipping date means that we will hand over your picture to DHL on this day at the latest. How long it takes DHL to deliver the picture depends on your address. We have no influence on that.
Import / customs clearance
When shipping to countries outside the EU (European Union), customs duties may be charged upon import by the local customs authorities.
For customs clearance, we attach the “Customs Contents Declaration C23” specified by DHL and the invoice in duplicate to the outside of the package. The export description for customs is: String-Art Picture, HS code 9701.99
The customs of the importing country may charge duties, taxes and fees upon import, which must be paid by the customer. The same applies to handling fees charged by the shipping service provider. We recommend checking with your customs or tax authorities for details before ordering.
Customs may delay the import process, we assume no responsibility for this.
Delivery time and costs
Parcel runtime
🇩🇪 Germany: approx. 1 day
🇪🇺 European Union: approx. 2-4 days
🇺🇸 USA: approx. 1-2 weeks
🌎 Rest of the world: approx. 1-3 weeks
DHL offers an overview of shipping times for each country: Link to DHL
International parcels are sent as DHL Paket International Premium .
Delivery to countries outside the EU can be carried out by other parcel services. In the USA, for example, delivery is carried out by USPS.
Shipping costs
🇩🇪 Germany: 6.90 euros
🇪🇺 European Union: 14.90 euros
🇨🇭Switzerland: 14.90 euros
🇬🇧 United Kingdom: 26.90 euros
🇳🇴 Norway: 29.90 euros
🇮🇸 Iceland: 29.90 euros
🇨🇷 Costa Rica: 47.90 euros
🇰🇬 Kyrgyzstan: 47.90 euros
🇵🇭 Philippines: 47.90 euros
🇺🇸 US: 55.90 USD
🇦🇪 United Arab Emirates: 62.90 euros
🇦🇺 Australia: 71.90 euros
🇳🇿 New Zealand: 71.90 euros
Please contact us if your desired country does not appear in the list.
Vouchers
We send vouchers by email immediately after purchase. Therefore, there are no shipping costs.